Returns

Because every item is personalized just for you, we cannot accept returns or exchanges for change of mind, or for personalization details that were entered incorrectly at checkout.

If your item arrives damaged, defective, or different from what you ordered, email hello@3tifystudios.com within 14 days of delivery with your order number and a photo of the item. We will send a free replacement or a full refund.

Need to change or cancel an order? Email us within 12 hours of ordering, before production starts, and we will update or cancel it.

Refunds go back to your original payment method within 5-7 business days after approval.